To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. you have 7 days after you have received your order to return and claim for full refund.
Several types of goods are exempt from being returned. Perishable goods such as flowers, cakes fragrances cannot be returned and no refund will be given for Perishable goods if the delivery address provided is incorrect or person at the delivery address is unavailable to receive goods. No second delivery attempt will be made for Perishable goods.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.